Heat Pump Repair in Baltimore, MD

Best Mechanical Inc. did a fantastic job installing new ductwork for our HVAC system. From start to finish, the team was professional, punctual, and fairly priced. Cameron, Shawn, and the rest of the crew were a genuine pleasure to work with — courteous, communicative, and clearly skilled at what they do. The quality of the work speaks for itself. Highly recommend them to anyone in need of HVAC work.

I had a very bad day and Best Mechanical made it significantly better. My heat stopped working Thursday so I called right when they were about to close. Initially, they said they had no spots available for Friday, but they would do all they can to make sure that someone came to fix my boiler, which was not working. It’s two days before a major polar vortex. I called another company to look at my boiler. This other company did come out and attempt to fix it and I was charged for the boiler being fixed, but after they left, it did not work. Best Mechanical had called me earlier to see if I needed someone to come out. I told them I didn’t because I had another company already at the house. After the company had left and the boiler didn’t work I called them and they said that there was nothing they could do. I called Best Mechanical and asked if someone can still come out. They sent someone out and fixed my boiler. I have heat again!! Not only did they fix it but they accurately found out what was wrong with it. The other company was already trying to come Monday with a part that they said was the issue when it wasn’t the issue. Cheers to Best Mechanical!! The price is a little above average but you get what you pay for. I should have gone with them from the beginning . The other company was cheaper but they charged me for not fixing my boiler. With Best Mechanical you are paying for expertise, great customer service and a job well done last minute before a major freeze.

Extremely timely and professional. I had my outdoor unit stolen, and they came within a week to assess it, write me an estimate, work with my insurance, and complete the work. The workers were extremely courteous.